ALPA SOFTWARE LTD ("we", "our", "us") is committed to protecting your privacy. This policy explains what personal information we collect through ALPASOFTWARE.co.uk, why we collect it, how long we keep it, and the rights you have over it.

We are the data controller for this information. Our registered office is 50 Hart Hill Drive, Luton, LU2 0AX, United Kingdom, and our company registration number is 17473617.

1. Information we collect

• Information you give us. Your name, email address, telephone number, company name and the content of your message when you submit the enquiry form or email us directly.
• Recruitment information. If you apply for a role, the CV and supporting details you choose to send.
• Technical information. Standard server log data such as IP address, browser type and the pages requested, collected by our hosting provider for security and diagnostics.

2. Why we use it, and our lawful basis

We do not sell your personal data, and we do not use it for automated decision-making or profiling.

3. How long we keep it

Enquiries that do not lead to an engagement are deleted within 24 months. Speculative job applications are held for 12 months unless you ask us to remove them sooner. Records relating to a contract are retained for seven years to meet UK accounting and tax obligations.

4. Who we share it with

We share data only with service providers acting on our instructions — our website host, email provider, and cloud infrastructure suppliers — and with professional advisers or authorities where the law requires it. Each processor is bound by a written agreement. Where a provider stores data outside the UK, we rely on an adequacy decision or the International Data Transfer Addendum.

5. Cookies

This site sets no advertising or analytics cookies. Fonts and icon styles are loaded from Google Fonts and cdnjs, which receive your IP address in order to serve those files. If analytics or marketing tools are added in future, we will ask for your consent first and update this policy.

6. Security

Data is transmitted over TLS and stored on access-controlled systems. We apply least-privilege access, keep audit logs, and review our security posture as part of normal operations. No transmission over the internet can be guaranteed completely secure, but we take these measures seriously and treat any incident as a priority.

7. Your rights

Under the UK GDPR you have the right to:

• access a copy of the personal data we hold about you;
• have inaccurate data corrected;
• ask us to erase data we no longer need;
• restrict or object to our processing;
• receive your data in a portable format;
• withdraw consent at any time where consent is the basis we rely on.

To exercise any of these, email contact@alpasoftware.co.uk. We respond within one month. If you are not satisfied with our response, you may complain to the Information Commissioner's Office at ico.org.uk.

8. Changes to this policy

We review this policy periodically. Material changes will be reflected in the "last updated" date above, and where appropriate we will notify clients directly.

These terms and conditions outline the rules for using the ALPA SOFTWARE LTD website at ALPASOFTWARE.co.uk. By using the site you accept them. If you do not accept them, please do not use the site.

1. Who we are

• Company name: ALPA SOFTWARE LTD
• Registered in England & Wales, number 17473617
• Registered address: 50 Hart Hill Drive, Luton, LU2 0AX, United Kingdom
• Contact: contact@alpasoftware.co.uk

2. Use of this website

You may view, download and print pages of this site for your own business purposes. You may not republish material from this site, sell or sub-licence it, reproduce or duplicate it for commercial gain, or use it in a way that damages the site or interferes with other users' access.

3. Intellectual property

Unless otherwise stated, ALPA SOFTWARE LTD owns the intellectual property rights in this website and its content. Third-party trade marks, framework names and logos referenced on the site remain the property of their respective owners and are used descriptively only.

4. Nothing here is an offer or advice

The content of this site is for general information. Service descriptions, indicative timescales and technical opinions do not constitute professional advice for your specific circumstances, and they are not a contractual offer. Any engagement is governed exclusively by a separate written services agreement signed by both parties.

5. Availability and third-party links

We aim to keep the site available but do not guarantee uninterrupted access, and we may change or withdraw content without notice. Where we link to third-party sites, we do so for convenience and accept no responsibility for their content or practices.

6. Liability

To the fullest extent permitted by law, we exclude liability for any indirect or consequential loss, and for loss of profit, revenue, data or goodwill arising from your use of this website. Nothing in these terms limits our liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited.

7. Privacy

Our handling of personal data is described in the Privacy Policy, which forms part of these terms.

8. Governing law

These terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction over any dispute arising from them.

9. Changes

We may revise these terms at any time. The version published on this page at the time you use the site is the version that applies.